Our Services

 

Business Process Automation (BPA)

 

Business process automation delivers a reusable and extendable business automation strategy, enabling you to gain control over business processes, improve communication, boost customer satisfaction, and reduce confusion. Synoptus can automate your business processes with low-code/no-code solutions to free time and resources, allowing employees to focus on core work rather than tedious, repetitive, frustrating tasks.


Unified Customer Experience (UCX)

 

UCX creates consistent experiences for your customers by providing a single view of real-time customer data. Synoptus can integrate customer interactions across multiple channels using the best-in-class customized cloud CRM. With a unified customer experience, the customer journey becomes seamless, customer satisfaction and retention rates improve, and productivity and efficiency improve.


Intelligent Reporting

 

Intelligent, flexible reporting delivers answers at the speed of business. Synoptus delivers interactive, approachable, on-demand business intelligence. Our no-code/low-code solution enables you to customize dashboards and create reports when needed, empowering you to visualize data and answer questions without waiting for your IT department to create new reports.


Digital Transformation

 

Digital transformation creates or changes business processes, culture, and customer experiences to meet your evolving business and market requirements. Synoptus delivers Change Management, Strategic Planning, Leadership Coaching, and IT Department Assessments and Reorganization to accelerate your digital transformation journey.